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This page is under construction.

Computer Security FAQ:

1... Slow computer:

A... Scan for malware.

B... Change your DNS to 1.1.1.1

C... Check your internet speed, and make sure it matches what your ISP claims.

D... Browser:

Too many toolbars
Too many extensions
Check your browser extensions and get rid of stuff you don't use.

Chrome:

1. Click the 3 dots at the top right.
2. Click Settings
3. Click Extensions on the left.

Edge:

1. Click ...
(At top right)
2. Extensions

Firefox:

1. Click the menu button.
2. Click Add-ons.
3. Click Extensions.

E... Uninstall programs:

Click the Start Menu and type Programs and Features.
Uninstall stuff you don't use.

F... Checking startup programs in Windows 10:

1. Press CTRL + SHIFT + ESC.
2. Click More details at bottom left.
3. Click the Startup tab.
These are programs that run when you turn on your computer.
Right-click on a program and select Disable to disable it from running at startup.
If disabling something causes a problem, you can go back and enable it.

G... If you're using a harddrive, replace it with an SSD.

Crucial's system scanner can recommend compatible SSDs.
They also sell memory (RAM).
SSDs are usually a better upgrade than memory.
1. Run Task Manager and keep it running while you're using your computer.
2. When your computer slows down, check CPU, memory, disk and internet usage.
1. Press CTRL + SHIFT + ESC.
2. Click More details at bottom left.
3. Click the Performance tab.
High CPU usage probably means you need a new computer.
Or you may have malware or too many programs running in the background.
High memory usage can be fixed by buying more memory.
Or you may have malware or too many programs running in the background.
High disk usage can be fixed by buying a SSD.
Consistently high internet usage can be fixed by buying faster interent from your ISP.
Unless you have malware that is using your interent.

H... Erase your harddrive and reinstall Windows.

So, you'll lose all your programs and preferences if you do this.
Some config files can be backed up if you know where they are.
Some preferences are stored in the cloud, and you will get them back after logging in.
You have to backup stuff before doing this.
You have to download and reinstall programs after doing this.
I've downloaded and clean installed Windows 10 from a USB flash drive a couple times.
It's basically free.
A computer-savvy person can do this for you.

2... Malware scan says something is infected.

Only trust messages about viruses that are from your antivirus software.
Unsolicited tech support or advice is probably a scam.

3... Pornography filters?

cleanbrowsing
Web of Trust

4... How do I remember my passwords?

Password managers
Do you have to remember your passwords?

5... I forgot my password!

6... How do I buy stuff online without getting scammed or having my credit card stolen?

7... This popup says I have a virus... Is it legit?

8... This stuff is too technical... I just want my computer to work... What's the risk if I don't do this stuff?

9... Can you fix my computer?

10... What's my wi-fi password?

11... Can I just buy Norton or whatever instead of doing all this stuff?

12... How do I keep my kids from messing up my computer?

13... Why do computers change so much?

I just want it to work.
Something changed, and now I don't know how to do [whatever] anymore.
Why computers change
Try pressing F1 in the program you're having trouble with.
Or look for the Help menu.
Or google what you're trying to do.

14... How do I get pictures off my phone?

15... Smartphone addiction

16... What's wrong with my printer?

17... I just downloaded something, and I can't find it.

18... Why am I getting popups?

19... How do I back stuff up?

20... So according to this page I have bad passwords. Does that mean I got hacked?

21... How long should a password be?

22... Do I need antivirus software?

23... Is this cheap [whatever] on ebay any good?

24... What is the cloud?

25... How do I secure my phone or tablet?

26... Why is [the website in question] asking for my phone number or email when I sign in?


mark@chiptape.com